Privacy policy

Privacy Policy

NoelHatch (hereinafter referred to as the "Store") recognizes the importance of protecting our customers' personal information and handles it appropriately based on the policy outlined below.

• Collection of Personal Information We collect the following personal information when necessary:

  • Name

  • Email address

  • Shipping address

  • Phone number

  • Order history

  • Payment information (Note: Credit card information is processed securely and is not stored by us)

• Purpose of Using Personal Information The collected personal information is used for the following purposes:

  • Shipping and delivery of products

  • Confirmation and updates regarding orders

  • Responding to customer inquiries and support

  • Sending newsletters and updates (only for subscribers)

  • Improving our products and services

  • Creating statistical data in an anonymized format that cannot identify individuals

• Provision of Personal Information to Third Parties We will not provide customers' personal information to third parties except in the following cases:

  • With the customer's explicit consent

  • When required by law

  • Providing necessary shipping details to delivery service providers

  • Providing necessary transaction details to payment gateway/processing companies

• Management of Personal Information We implement appropriate security measures to prevent the leakage, loss, or damage of personal information.

• Use of Cookies We use cookies to improve our services and enhance the user experience. You can disable cookies through your browser settings if you prefer not to allow them.

• Disclosure, Correction, and Deletion of Personal Information Customers may request the disclosure, correction, or deletion of their personal information held by us. For any requests or inquiries regarding personal information, please contact us via our inquiry form.